Privacy Policy

Protecting your personal data is important to us. Each of our data processing procedures is carried out in compliance with legal provisions. In accordance with Articles 12, 13, and 21 of the General Data Protection Regulation (GDPR), we hereby inform you about the processing of your personal data in the context of using our website www.laboratoiresricqles.com hereinafter referred to as the “Site”.

Personal data refers to all individual information concerning the personal or material circumstances of an identified or identifiable natural person. This information includes the name, first name, address, email address, phone number, etc. (hereinafter referred to as the “Data”).

I. Controller

Controller under the General Data Protection Regulation: Ricqlès

HRZ, a corporation with a Board of Directors and a share capital of €4,000,000, registered in the Marseille RCS under number 572 149 169, with head office located at 67, boulevard du Capitaine Gèze 13014 Marseille, France

Email: protectiondesdonnees@haribo.com

Phone: +33 (0)4 96 61 53 00

II. Data Protection Officer

Contact details of our Data Protection Officer:

Name: Béatrice Leynaud

Address: located at 67, boulevard du Capitaine Gèze 13014 MARSEILLE, France

Email: protectiondesdonnees@haribo.com

III. Purposes and legal bases for Data processing

1. Use of the Site for informational purposes

You can visit our Site without providing any Data. In the case of using the Site for informational purposes only, without transmitting Data, we do not process any Data, except for the data transmitted by your browser to enable you to visit the Site, and the information transmitted in the context of cookies for the statistical analysis of the use of the Site.

a. Technical provision of the Site

For the technical provision of the Site, it is necessary for us to process certain automatically transmitted information about you so that your browser can display the Site and you can use it. This information is automatically recorded during each of your visits to the Site and is stored in our server’s log files. This information concerns the computer system of the computer accessing the Site.

The processed information includes:

The following information will be processed:

  • User’s IP address
  • Date and time of access
  • Access method (Get/Post)
  • Request
  • Protocol (e.g., http)
  • Status (e.g., error messages)
  • Amount of data collected
  • Size in bytes of the server’s response
  • Referrer
  • Browser (type and version) and user’s operating system (type and version)

Furthermore, we use cookies in the context of browsing the Site. Cookies are text files saved in the Internet browser, or by it, when you visit a website on your computer system. A cookie contains a string of characters that allows the browser to be uniquely identified when the website is visited again. We use these cookies for the provision of the Site and its technical functions. Some functions of the Site may not be accessible without the use of cookies. The information communicated is recorded in the cookies listed below, and then transmitted to us.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. The necessary cookies are as follows:

  • _wpfuuid : identify user with a unique id
  • pll_language : current language of the site

We process your Data for the technical provision of the Site based on the following legal basis:

  • In pursuit of our legitimate interests in accordance with Article 6(1)(f) of the GDPR, so that we can ensure the technical provision of the Site. Our legitimate interest is to provide you with an attractive, technically functional, and user-friendly website, take all measures aimed at protecting the Site from cybersecurity risks, and prevent third parties from being exposed to such risks on the Site.
  • Unless specified otherwise, the duration of storage of the information collected is a maximum of thirteen months from the insertion of the corresponding cookie.

You have the option to oppose the recording of these cookies by configuring your browser as follows:

For Google Chrome:

  • Choose the More menu
  • Click on the Privacy and security settings tab
  • Click on Site settings
  • Click on Cookies and select the appropriate options

For Microsoft Internet Explorer:

  • Choose the Tools menu then Internet Options
  • Click on the Privacy tab
  • Select the desired level using the slider

For Mozilla Firefox:

  • Choose the Tools menu then Options
  • Click on the Privacy icon
  • Locate the Cookie menu and select the appropriate options

For Opera 6.0 and beyond:

  • Choose the File menu then Preferences
  • Click on Privacy.

b. Statistical analysis of the use of the Site

For the statistical analysis of the use of the Site, we use analysis tools. In this way, we can improve the quality of the Site and its content. We learn how the Site is used and can thus significantly optimize our range of offers.

The information received as part of the statistical analysis is not merged with your other Data collected as part of the Site.

We process your Data for the statistical analysis of the use of the Site based on the following legal bases:

  • In the case of consent, based on said consent, under Article 6(1)(a) of the GDPR;
  • When obtaining consent is not necessary, based on the pursuit of our legitimate interests in accordance with Article 6(1)(f) of the GDPR, to improve the content and your experience on the Site.

2. Active use of the Site

In addition to using the Site for purely informational purposes, you can also actively use the Site to contact us. In addition to the processing of your Data for purely informational purposes, we also process other Data necessary for the management and satisfaction of your requests.

a. Contact request

We process the Data communicated in the context of your requests sent through the contact form, for the purpose of processing and satisfying said requests. This Data always includes your names, first names, phone number, and email so that we can respond to you, as well as any other information transmitted as part of your communication.

We process your Data based on the following legal basis:

  • In pursuit of our legitimate interests in accordance with Article 6(1)(f) of the GDPR, our legitimate interest being the provision of appropriate responses to customer requests.

IV. Links

Certain sections of the Site may contain access links to third-party websites. In any case, these websites are subject to their own data protection principles. We are not responsible for their operation or their Data processing. In case of communication of information to said third-party websites, or through them, you should consult the policies of said sites regarding data protection before sending them information that may be associated with you.

V. Categories of recipients

Initially, only our employees are involved in processing your Data.

However, we may communicate them to other recipients providing services related to the Site, to the extent permitted or provided by law. In this case, we limit the transfer of your Data to what is strictly necessary. On the one hand, our service providers receive your Data as processors, being strictly bound to comply with our instructions regarding the processing of your Data. On the other hand, the recipients process your Data independently, it being transmitted to them by us.

Please find below the list of categories of recipients who may receive your Data:

  • External service providers in charge of processing or examining your requests;
  • External service providers in charge of organizing competitions in which you may have participated;
  • Logistics service providers for the purpose of shipping letters, products, or other items;
  • Insurers in case of claims made against us;
  • IT service providers in the context of the administration and hosting of the Site;
  • Legal advisors in case of claim or defense of rights in court;
  • External service providers in charge of programming, hosting, or maintenance of the Site;
  • External service providers for an anti-bot solution of the Site;
  • Public or private entities to which communication is strictly necessary for the execution of specific obligations provided by laws, regulations, and current legislation.

VI. Transfer to non-EU member states

We do not transfer your Data to countries outside the EU or the EEA, nor to international organizations without taking appropriate legal measures.

In the event of a transfer of Data outside the EU or the EEA, we ensure:

a) that the level of Data protection in that country is deemed adequate by the European Commission in accordance with Article 45 of the GDPR;

b) concerning non-EU countries other than those mentioned in paragraph a), the signing of standard contractual clauses adopted/approved by the European Commission in accordance with Article 46, paragraph 2, letters c) and d) of the GDPR.

VII. Duration of storage

1. Use of the Site for informational purposes

In the case of using the Site for purely informational purposes, we store your Data in accordance with the following provisions:

  • Server log files are kept for a maximum period of 3 months.
  • Cookies concerning consent to the use of cookies are kept for a maximum period of 13 months.
  • Cookies related to the selected language or country are kept for a period of three months or, if applicable, 13 months.
  • Cookies related to the load balancer are kept for a maximum period of 3 months.

Your other Data is deleted as soon as possible after you leave the Site.

Furthermore, you have the possibility of deleting the installed cookies yourself at any time.

2. Active use of the Site

In the case of active use of the Site, we store your Data in accordance with the following provisions:

  • Data communicated in the context of your contact requests are initially kept for the period of processing your request. If necessary, we additionally keep your Data until the expiration of the limitation period related to any legal action arising from the relationship that binds us to you, so that we can, if necessary, use them as evidence. The limitation period is 5 years. At the end of this period, we delete your Data unless we are subject to a higher legal obligation to retain it.

VIII. Your rights as a data subject

As a data subject, you have the following enforceable rights:

Right of access: under Article 15 of the GDPR, you may at any time request confirmation that Data concerning you is or is not being processed; in the case of processing, you are also allowed, under Article 15 of the GDPR, to receive information concerning said Data and certain other information (including the purposes of processing, the categories of Data, the categories of recipients, the planned duration of storage, the origin of the Data, the use of automated decision-making, and, in the case of Data transfer to a non-member state, the appropriate guarantees), as well as a copy of your Data.

Right to rectification: You may request, under Article 16 of the GDPR, the rectification of any incorrect or erroneous Data.

Right to erasure (“right to be forgotten”): You may, subject to the requirements of Article 17 of the GDPR, request us to erase, as soon as possible, the Data concerning you. The right to erasure does not apply, in particular, in the case where the processing of Data is required for (i) the exercise of the right to freedom of opinion and information (ii) the performance of a legal obligation to which we are subject (legal obligations to retain, for example) or (iii) the claim, exercise, or defense of legal rights.

Right to restriction of processing: You may, subject to the requirements of Article 18 of the GDPR, request us to limit the processing of your Data.

Right to data portability: You may, subject to the requirements of Article 20 of the GDPR, request us to transmit the Data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format.

Right to withdraw: You may withdraw at any time, with future effect, your consent to the processing of your personal data.

Right to object: You may, subject to the requirements of Article 21 of the GDPR and for reasons related to your situation, object to the processing of your Data; in which case, we must stop processing your Data. The right to object applies only within the limits provided by Article 21 of the GDPR. Furthermore, our legitimate interests may prevail over the cessation of processing, and we may be allowed to continue processing your Data despite your objection.

Right to lodge a complaint with a supervisory authority: You may, subject to the requirements of Article 77 of the GDPR, lodge a complaint with a supervisory authority, particularly in the member state where your habitual residence, place of work, or the place where the violation occurred, if you consider that the processing of Data concerning you constitutes a violation of the GDPR. The right to lodge a complaint applies without prejudice to any other administrative or judicial remedies.

Competent supervisory authority:

CNIL

Address: 3 Place de Fontenoy, 75007 Paris, France

Phone: +33 (0)1 53 73 22 22

Fax: +33 (0)1 53 73 22 00

However, initially, we recommend that you address your complaints/requests to the following address protectiondesdonnees@haribo.com, which will respond to you within two months.

Your requests related to the exercise of your rights should, as far as possible, be sent in writing to the address, or directly to our Data Protection Officer.

IX. Scope of your obligations to provide Data

In principle, you are not required to provide us with your Data. However, the communication of certain Data is necessary for the proper or complete functioning of the Site or to process your requests. The essential Data is indicated as such.

X. Modifications

We reserve the right to modify this Privacy Policy at any time. All changes are announced on the Site through the publication of the Privacy Policy. Unless otherwise stated, such changes take immediate effect. Please regularly consult this Privacy Policy to keep yourself informed of its most recent version.

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